Teresa Bennett – Mastering Business Analysis Through Effective Communication

Teresa Bennett – Mastering Business Analysis Through Effective Communication

Name Product: Teresa Bennett – Mastering Business Analysis Through Effective Communication
Download Size: 291 MB
COST: $16= Your Free
Author: Teresa Bennett

Put a stop to poor communication habits – even the ones you don’t realize you have!

Ever wonder how some business analysts are so confident and always seem to have it together? I’ll show you how to be confident in communicating with stakeholders and gain their trust and respect.

Eliciting requirements from stakeholders is the most important part of a business analyst’s job. Everything you do, everything you document is based on those requirements. In order to achieve success in this area, you must have excellent communication skills.

Master Specific Communication Techniques to Set Yourself Apart from the Growing Crowd of Business Analysts

Know what questions to ask and how to ask them to get detailed requirements from stakeholders
Learn the techniques you should be using to respond to stakeholders in order to facilitate positive discussion
Identify listening filters that are keeping you from hearing and understanding the complete message from stakeholders
In this course we’ll fix, together, the bad communication habits that are keeping you from getting detailed requirements – even the ones you don’t realize you have!

To get the most out of this course, you should have an understanding of what the business analyst job function is.

Content and Overview

You’ll begin the course with an overview of projects and project teams

You’ll gain an understanding of how to identify listening filters and how to avoid them

To manage conversations, you’ll learn the process of effective communication and how body language affects your requirements elicitation meetings.

You’ll learn techniques that help you become a better listener and understand how you can use silence as a communication tool.

It’s imperative to your success as a business analyst that you know what questions to ask to get at the right information. In this course we’ll review the different types of questions and I’ll give you specific questions you can ask in meetings to help draw out the information you need from stakeholders and subject matter experts.

What am I going to get from this course?

14 lectures and more than 90 minutes of content
Gain confidence in requirement sessions
Improved professional image through better communication
Know what questions to ask – and how to ask them – to elicit detailed requirements
You’ll receive 1 IIBA (International Institute of Business Analysis) PDU/CDU credit towards qualifications for CBAP/CCBA exam or re-certification
A quiz to verify your understanding of the materials
A certificate of completion
Who is the target audience?
Current business analysts that are not confident in requirements elicitation meetings
Business analysts that are consistently missing requirements
Individuals that want to move into the business analyst career
What are the requirements?

A basic understanding of what the business analyst job function is
What am I going to get from this course?

Over 15 lectures and 1.5 hours of content!
Communicate productively with stakeholders to get the information they need for business requirements
Understand how to improve requirements elicitation through use of specific questioning techniques
Use body language to drive conversation
Improve listening skills in conversations
Understand the process of effective communication
What is the target audience?

Aspiring business analysts and current business analysts that need to improve requirements elicitation through better communication


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