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Udemy - Conflict Resolution in Your Workplace Daily Life

Udemy – Conflict Resolution in Your Workplace Daily Life

Size | 158 MB

More Info :
This course has been carefully produced to give you a very pleasant, fun and engaging learning experience. You will learn a detailed approach to resolve different types of conflict both in your workplace and in your daily life. You will also acquire crucial skills, including dealing with negative emotions and using the five main styles of conflict resolution.

At the end of the course, you will earn a certificate of completion.

Course Objectives:

Learn the six steps of conflict resolution and how to apply them.
Discover the main styles of conflict resolution and find out when to use each one.
Understand, through concrete examples, how to use the appropriate communication techniques.
Learn practical anger and stress management methods.
Know how to adapt the process to your own situations.

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